Egghead Headphones takes your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make a purchase from us.
Information We Collect
We collect information about you in two ways: directly from your input and automatically through website cookies and related technologies.
Information You Provide to Us
We collect information you provide directly to us when you make a purchase, create an account, subscribe to our newsletter, fill out a form, submit a review, or otherwise interact with us. This information may include:
- Contact information such as your name, email address, phone number, and mailing address.
- Payment information such as your credit/debit card number, expiration date, and billing address.
- Account information such as a username, profile photo, and password if you create an account.
- Feedback and correspondence, such as information you provide in customer service inquiries, consumer surveys, or when you report a problem with our website.
- Transaction history, meaning information about the products you have purchased from us.
- Social media information, if you interact with our social media accounts or pages.
Information Collected Automatically
We also automatically collect information about you through cookies, web beacons, pixels, and other technologies. This information helps us improve your browsing experience, understand website traffic patterns, deliver relevant marketing messages, and prevent security threats. The type of information we collect may include:
- Browser information such as IP address, browser type, operating system, referral URLs, device information, and language settings.
- Usage information such as pages viewed, links clicked, videos watched, purchases made, and the length of your visit.
- Location information such as your device’s GPS signal, nearby WiFi networks, beacons, cell towers, and your IP address. Location information allows us to offer location-specific services like store finders.
- Cookies, which are small text files websites place on your device to store information and settings. We may use both session cookies (deleted when you close your browser) and persistent cookies (lasting until you delete them).
How We Use Your Information
We use your information for legitimate business purposes including:
- Fulfilling orders for products or services you purchase. We need your contact and payment information to process and deliver your order.
- Creating and managing your account. We use account information to recognize you as a customer, provide profile and account management features, and enforce website Terms of Use.
- Improving our products and services. We analyze use information to understand how our website and products are performing and how we can improve them.
- Marketing and advertising. With your consent where required, we use contact information to send marketing emails, texts, or postal mail with news about our brand, promotions, and new products. You can opt out of marketing communications at any time.
- Protecting our interests. We use information for loss prevention, detection of fraud and security threats, to enforce our Terms of Use, and to protect our business, customers, and website.
- Analytics and research. We use data for internal research and analysis to improve our products, website, and understand customer needs and interests.
- Complying with legal requirements. We may need to use and retain information for tax reporting, auditing, compliance with regulations, litigation, and law enforcement purposes.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties for marketing. However, we may share information with third parties in the following circumstances:
- Service providers. We share information with third party companies that perform services on our behalf, such as payment processing, order fulfillment, website hosting, marketing, analytics, and customer service. These companies only have access to the information needed to perform their function and must protect the data consistent with this policy.
- Business transfers. Your data may be transferred to another entity if we undergo a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. We will notify you if any such transfer results in a material change to this privacy policy.
- Legal requirements. We may share information to respond to subpoenas, court orders, legal process, law enforcement requests, or other legal obligation. We may share information to protect our rights, customers, business, and property.
- Consent. We may share information with your consent or at your request.
Data Security
We use reasonable security measures intended to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system can be completely secure, so we cannot guarantee the absolute security of your information.
Data Retention
We will retain your information for the period necessary to fulfill our legal obligations, resolve disputes, enforce our policies, and as otherwise needed to allow us to conduct our business. When no longer required, we will either delete or anonymize your information.
Children’s Privacy
Our website is not intended for use by children under 16. If we learn we have collected personal data from a child under 16 without parental consent, we will take steps to delete the information as quickly as possible. Please contact us if you believe we have unknowingly collected data from a minor.
Your Privacy Choices and Rights
You can make choices about information collection and communications:
- Opt out of marketing communications: Follow the unsubscribe instructions in any marketing email or text message from us to stop receiving messages in that channel. You can also contact us to opt out.
- Access your information: You may contact us to access the personal data we hold about you and have it corrected, amended, or deleted where appropriate.
- Change your cookie settings: Most browsers let you remove or reject cookies and related technologies. Each browser is different, so check the settings menu of your preferred browser.
- Location information: You can disable location services on your device if you do not want us to collect this information.
You also have the right to lodge a complaint with a privacy regulator in your country or EU Member State if you believe we have not complied with applicable data protection laws.
Changes to this Policy
We may occasionally update this privacy policy to comply with legal requirements, address new issues, incorporate new website features, and otherwise keep it relevant. We will post any privacy policy changes on this page. Please review this policy periodically for updates.
Contact Us
If you have any questions about this privacy policy or your rights, please contact us using the information below:
Egghead Headphones
123 Anywhere St.
Anytown, USA 12345
(555) 555-5555
[email protected]
We will respond to all requests, questions, or concerns within 30 days.
Cookie Policy
This cookie policy explains how Egghead Headphones uses cookies and similar technologies to collect and store information when you visit or interact with our website, eggheadheadphones.shop. It explains what cookies are, the types of cookies we use, and how you can control them.
What are cookies?
Cookies are small text files that websites place on your device to collect standard internet log information and other details of your visit. Our cookies serve a variety of functions, like enabling website functionality, improving your experiences, tracking visits, and understanding how our website performs and is used.
Types of cookies
We use the following types of cookies on our website:
- Essential cookies. These cookies are necessary for basic website functions, like access to secure areas, shopping carts, and payment processing. Website cannot function properly without these cookies.
- Analytics cookies. We use analytics cookies to understand how our website performs, how it is used, and how we can make it better. For example, analytics cookies track things like which pages are visited, conversion rates, length of visit, and sources of traffic. We use services like Google Analytics for analytics cookies.
- Functional cookies. We use functional cookies to activate core website functionality and features you request, like remembering your privacy choices and language preferences. No personal data is stored in these cookies.
- Targeting cookies. These cookies collect information about your browsing habits and inferred interests to make advertising more relevant to you. They are usually placed by advertising networks. They often use unique identifiers to remember your internet behavior across websites.
- Social media cookies. Third party cookies from social media sites allow us to track social network users when they visit our website, use social buttons, or view embedded content. This helps us understand how content is used and tailor marketing messages. Common platforms leaving cookies include Facebook, Instagram, Twitter, and LinkedIn.
How to control cookies
You can manage cookie use through your browser settings. The browser help function will tell you how. Choices you make include:
- Deleting existing cookies
- Blocking or alerting on new cookies
- Blocking third-party cookies
- Making exceptions for specific websites
- Clearing cookies when you close your browser
Keep in mind that many website functions may not work properly if you block cookies. You may need to re-enable them for full functionality.
Changes to this Cookie Policy
We may change this cookie policy at any time. Changes will not apply retroactively and will become effective 14 days after posting on this page. Continued use of our website following any changes indicates your acceptance of the revised policy.
Contact Us
If you have questions about our use of cookies, please email [email protected].